Privacy Policy
Last updated: March 14, 2026
Effective Date: 01-09-2025 | Last Updated: 20-09-2025 | Operator: MTP Psychiatry LLC (United States-based)
1. Introduction
This policy explains data collection and protection practices for the OnDemandPsychiatry App, designed primarily for licensed healthcare professionals, including psychiatrists, psychiatric nurse practitioners, physician assistants, residents, and other clinicians.
2. Information Collected
Personal Information: Full name, email address, professional credentials, login details, payment/billing information.
Professional and Usage Data: App usage patterns, searches, notes, device information, IP address, operating system, session times, error reports.
Non-Identifiable Data: Anonymized analytics and performance data.
Patient-Related Information: Users are responsible for ensuring de-identified data complies with HIPAA and applicable privacy laws.
3. Data Usage
The platform uses data to provide services, deliver insights, process payments, improve functionality, send educational content, ensure regulatory compliance, and prevent fraud.
4. Legal Basis for Processing
- Contractual necessity for service delivery
- Legitimate business interests
- Legal compliance obligations
- User consent for optional communications
5. Data Protection and Security
Industry-standard encryption (SSL/TLS), secure firewalls, and restricted access controls protect user data. Payment processing uses PCI-compliant third-party providers. Breach notifications follow applicable U.S. law requirements.
6. HIPAA Compliance
The platform adheres to HIPAA standards and does not store Protected Health Information unless de-identified by users.
7. Data Retention
Data is retained only as long as necessary for service delivery, legal compliance, or dispute resolution. Deleted accounts result in secure deletion or anonymization, unless legal requirements mandate retention.
8. Information Sharing
Data is not sold. Limited sharing occurs with service providers (payment processors, hosting), legal authorities (when required by law), and business transferees (in acquisitions or mergers). All third parties must comply with strict confidentiality obligations.
9. User Rights and Choices
Depending on jurisdiction, users may request access to personal information, correction of inaccurate data, deletion of personal information, marketing communication opt-out, and data portability.
Contact: support@mtppsychiatry.com
10. Cookies and Tracking
The platform uses cookies and analytics for performance improvement. No third-party advertising cookies collect personal data for resale purposes.
11. Children's Privacy
The app targets adults 18+. No intentional collection of minor data occurs; violations should be reported immediately.
12. International Users
Users outside the U.S. consent to data transfer, processing, and storage in the United States under potentially different data protection standards.
13. Policy Updates
Updates are posted with revised effective dates. Continued app use indicates acceptance.
14. Contact Information
Support Email: support@mtppsychiatry.com
Company: MTP Psychiatry LLC